Emergency Support (After Hours)

In the event of an after-hours emergency (e.g., server down, etc), you should first attempt to contact us using the emergency support phone numbers that we provide to co-location clients when they move in. 

You may also contact us by sending email to a special address. This will page after hours support and you should get a response within an hour. Please do NOT use this contact method except for true emergencies!  Note that incidents that affect only your equipment may incur additional support fees.

The email address is protected so that we don't get spammed to death. You'll need to click the link below and the words you see in the picture in order for the email address to be provided. Note that we change the email address from time to time.

» Click to Get Emergency Contact Email Address